Business process outsourcer (BPO) Parseq has been officially recognised as a real Living Wage Employer.

The real Living Wage commitment guarantees that all employees at Parseq will receive a minimum hourly wage of £9.30 in the UK or £10.75 in London. This is significantly higher than the government living wage for over 25s, which currently stands at £8.72 per hour.

Living Wage employerThe real Living Wage is based on the cost of living and is voluntarily paid by over 6,000 UK employers. Since 2011 the Living Wage movement has delivered a pay rise to over 230,000 people and raised £1 billion extra for lower paid workers.

Parseq is headquartered at Hellaby in Rotherham, South Yorkshire and employs over 300 people. The Yorkshire and Humber region has one of the highest proportions of non-Living Wage jobs in the country (22%), with over 465,000 jobs paying less than the real Living Wage.

Craig Naylor-Smith, Parseq’s Managing Director, said: “Our commitment to the real Living Wage ensures that we pay all of our people fairly and recognise their valuable contribution to the business.

“We’re extremely proud of our workforce and we’ve invested over £275,000 in training and learning and development programmes over the last five years. We value our people and want to guarantee everyone a real Living Wage.”

Katherine Chapman, Director, Living Wage Foundation said: “We’re delighted that Parseq has joined the movement of over 6,000 responsible employers across the UK who voluntarily commit to go further than the government minimum to make sure all their staff earn enough to live on.

“They join thousands of small businesses, as well as household names such as Burberry, Barclays, Chelsea and Everton Football Clubs, Lush, and many more. These businesses recognise that paying the real Living Wage is the mark of a responsible employer and they, like Parseq, believe that a hard day’s work deserves a fair day’s pay.”

Find out more about the living wage foundation here.

Parseq works with companies like banks, water companies and government organisations to achieve compliance, cost savings and customer satisfaction through innovative and reliable automation of their communications and payments.

They deploy technologies such as optical character recognition (OCR), intelligent character recognition (ICR) and robotic process automation (RPA) to digitise more than 70 million customer correspondences every year and handle over £36 billion in electronic payments annually.