We help organisations, including the UK’s top ten banks, leading utility providers, insurance and telecommunication companies, to acquire customers, retain market share and improve operational efficiency.
Clients of all sizes and sectors come to us and stay with us. They tell us they value our approach, our people and our commitment to making a commercial difference.
Acquire
Our clients increase market share and sales with our range of highly regulated multi-channel customer acquisition services.
Find out more
Retain
Our clients retain market share and maximise customer experience through our multi-channel customer retention services.
Find out more
Improve
Our clients stay focused on their core business and reduce operational costs by using our business improvement services.
Find out more
(£) Payments Processed
Customer Calls Answered
Customers Aquired By Voice
Documents Digitised
Latest Vacancies
What's New at Parseq
An agile approach to delivering change
We are pleased to be hosting a CCMA visit on the 21st of November 2017 at our Glasgow site....
TRANSFORMING CUSTOMER EXPERIENCE TO THRIVE OR SURVIVE?
By Graham Stein, Managing Director – Contact Centre. The Institute of Customer Service’s National Customer Service Week (2-6 October...
CEO celebration marks 10-year anniversary
On Friday Parseq CEO, Rami Cassis, and Managing Director for Finance & Administration, Craig Naylor-Smith, hosted a number of...
The Markets In Which Our Clients Operate
Financial Services
Utilities
