We help organisations, including the UK’s top ten banks, leading utility providers, insurance and telecommunication companies, to acquire customers, retain market share and improve operational efficiency.
Clients of all sizes and sectors come to us and stay with us. They tell us they value our approach, our people and our commitment to making a commercial difference.
Acquire
Our clients increase market share and sales with our range of highly regulated multi-channel customer acquisition services.
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Retain
Our clients retain market share and maximise customer experience through our multi-channel customer retention services.
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Improve
Our clients stay focused on their core business and reduce operational costs by using our business improvement services.
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(£) Payments Processed
Customer Calls Answered
Customers Aquired By Voice
Documents Digitised
Latest Vacancies
What's New at Parseq
Iain Gibson Wins Contact Centre Manager of the Year at National Awards
At this year’s UK National Contact Centre Awards, Iain Gibson, Client Operations Manager based at our Glasgow office scooped...
Lee Dodge hits 5 years’ service for Finance & Administration
Lee Dodge is one of our agents in Finance and Administration and he’s spent the last five years helping...
Bringing a little Easter joy
Big thank you to our Sunderland teams for their cracking Easter fundraising efforts. By holding a number of Easter...
The Markets In Which Our Clients Operate
Financial Services
Utilities
