We help organisations, including the UK’s top ten banks, leading utility providers, insurance and telecommunication companies, to acquire customers, retain market share and improve operational efficiency.
Clients of all sizes and sectors come to us and stay with us. They tell us they value our approach, our people and our commitment to making a commercial difference.
Acquire
Our clients increase market share and sales with our range of highly regulated multi-channel customer acquisition services.
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Retain
Our clients retain market share and maximise customer experience through our multi-channel customer retention services.
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Improve
Our clients stay focused on their core business and reduce operational costs by using our business improvement services.
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(£) Payments Processed
Customer Calls Answered
Customers Aquired By Voice
Documents Digitised
Latest Vacancies
What's New at Parseq
A qualification for our Future Leaders
Here, we check in with Future Leader, Charlie Gillman, to gain more of an understanding around the level 3...
Are insurers distancing themselves from the bank of mum and dad?
The insurance community’s approach to experience must continue to evolve alongside the latest technology, but not at the risk...
Smart cities and the opportunity for brands
The concept of the smart city might sound like science fiction, but Graham Stein, managing director of Parseq’s Contact Centre...
The Markets In Which Our Clients Operate
Financial Services
Utilities
