What We Do
We help our clients, which are companies like banks, water companies and government organisations, achieve compliance, cost savings, and customer satisfaction through innovative and reliable automation of their communications and payments.
We’re solution focused but platform agnostic. That means we choose the right tools to deliver the best results from technologies such as Robotic Process Automation (RPA) and machine learning, right through to the optimal hosting platform or enterprise grade scanner.
And we don’t stop there. We’re experts in transition and transformation projects. Our clients choose us because we’re innovative. It’s in our DNA. We perfectly combine technology with our expert people to solve their challenges.

Acquire
Our clients increase market share and sales with our range of highly regulated multi-channel customer acquisition services.
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Retain
Our clients retain market share and maximise customer experience through our multi-channel customer retention services.
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Improve
Our clients stay focused on their core business and reduce operational costs by using our business improvement services.
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What We Deliver Annually










What’s New at Parseq
PARSEQ NAMED EMPLOYER OF THE YEAR
Business Process Outsourcer (BPO) Parseq won the Employer of the Year Award at last week’s Global Sourcing Association’s (GSA) Professional ... Read more
TACKLING LONELINESS DURING MENTAL HEALTH AWARENESS WEEK 2022
The theme of this year’s Mental Health Awareness Week is loneliness – something that has affected more and ... Read more
PARSEQ DIALS-UP CLIENT ROSTER WITH BT CONTRACT WIN
Parseq has won a five-year contract to provide back office services for BT Group. The partnership will see ... Read more