What We Do
We help our clients, which are companies like banks, water companies and government organisations, achieve compliance, cost savings, and customer satisfaction through innovative and reliable automation of their communications and payments.
We’re solution focused but platform agnostic. That means we choose the right tools to deliver the best results from technologies such as Robotic Process Automation (RPA) and machine learning, right through to the optimal hosting platform or enterprise grade scanner.
And we don’t stop there. We’re experts in transition and transformation projects. Our clients choose us because we’re innovative. It’s in our DNA. We perfectly combine technology with our expert people to solve their challenges.
Acquire
Our clients increase market share and sales with our range of highly regulated multi-channel customer acquisition services.
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Retain
Our clients retain market share and maximise customer experience through our multi-channel customer retention services.
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Improve
Our clients stay focused on their core business and reduce operational costs by using our business improvement services.
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What We Deliver Annually
What’s New at Parseq
Back office innovation is key to supporting vulnerable customers amid Covid-19
Rethinking how payments are allocated through back office innovation can help utilities improve their customer experience and avoid ... Read more
Parseq accredited as real Living Wage Employer
Business process outsourcer (BPO) Parseq has been officially recognised as a real Living Wage Employer. The real Living ... Read more
Successful audit delivers continued PCI compliance mid-pandemic
Business process outsourcer (BPO) Parseq has successfully achieved continued PCI compliance, one of the first remote PCI DSS ... Read more
