What We Do
We help our clients, which are companies like banks, water companies and government organisations, achieve compliance, cost savings, and customer satisfaction through innovative and reliable automation of their communications and payments.
We’re solution focused but platform agnostic. That means we choose the right tools to deliver the best results from technologies such as Robotic Process Automation (RPA) and machine learning, right through to the optimal hosting platform or enterprise grade scanner.
And we don’t stop there. We’re experts in transition and transformation projects. Our clients choose us because we’re innovative. It’s in our DNA. We perfectly combine technology with our expert people to solve their challenges.

Acquire
Our clients increase market share and sales with our range of highly regulated multi-channel customer acquisition services.
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Retain
Our clients retain market share and maximise customer experience through our multi-channel customer retention services.
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Improve
Our clients stay focused on their core business and reduce operational costs by using our business improvement services.
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What We Deliver Annually










What’s New at Parseq
Transformation a priority for majority of UK C-suite in 2021
82% of UK executives are planning transformation projects in the next 12 months New technology, customer experience and ... Read more
Parseq wins award for excellence
Business Process Outsourcer (BPO) Parseq won the Company to Watch for Excellence in the Industry Award at last ... Read more
Digital mailroom solutions that improve operational efficiency and data visibility
By Craig Naylor-Smith, Managing Director, Parseq. Many businesses are still engulfed by high volumes of inbound mail whether ... Read more