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"There has been fantastic internal support from various business areas in helping the transition, coupled with working alongside a very agile and professional partner - that has enabled us to achieve the current progress, which is helping our wider work improving customer journeys and increasing our efficiency as a water retailer providing services."

“Transitioning to Parseq as our lockbox cheque processing partner was completely seamless and pain free. From the initial engagement and implementation to the robust service delivery, we have been highly impressed throughout.”

“From our very first engagement, Parseq has shown itself to be a highly knowledgeable, motivated and supportive partner that really understands our business and our objectives. We’re really looking forward to working together in the months and years to come.”

"Choosing Parseq as our partner of choice was absolutely the right decision. From the outset, we had complete confidence in the team. The set up was seamless and their processes just made everything happen. They provided us access to gift aid declarations that we were struggling to navigate through. Following the initial project, we have continued our relationship with Parseq where they still provide an exceptional service. They’re a proactive and insightful team and are always available if we need them."

From the initial sales process to kick off and the overall project, Parseq continues to provide an exceptional service. Working together, we implemented a bespoke solution which reduced our daily claims process by two days and enabled the reallocation of internal staff to support other business activity."