Bacs Payment Services

Bacs Payments

We support our customers in making a variety of payments by Bacs Direct Credit as well as helping them to set up and collect by Direct Debit through our fully accredited Bacs bureau service

Bacs payments

Improving Cashflow with Bacs direct credits and Direct Debit

Considering Bacs payments? The ability to receive payments and pay suppliers or staff quickly and efficiently is imperative for any business.

However, leaving customers to pay by cheque or bank transfer (any ‘push’  payment method) will inevitably lead to higher debt and cashflow issues, as customers take more time to pay or forget. Reconciliation and allocation of payments also takes time.

Likewise, paying suppliers or staff with bank transfers each month can take time and resource to ensure details are correct and processed. Perhaps that is why Bacs direct credits and Direct Debits remain the most popular, timely and consistent way to make make and receive regular payments in the UK.

However, it requires software to submit directly to Bacs, which may be costly and too complex for some businesses. Even if you have software, input takes time and sort code and account details may not be validated. This frequently leads to mistakes and failed payments, causing many problems and taking time to resolve. Increased fraud requires validation and failure to do so may cause regulatory issues.

Given the importance of payments, even large organisations who process Bacs payments or Direct Debits in house choose to have a Bacs approved bureau available as contingency to minimise risk. Indeed, Bacs themselves recommend that you do so. 

If you are considering using Bacs direct credits or Direct Debits in your business, outsourcing to Parseq can remove all these considerations and simplify the process for you.

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Let us turn complexity into clarity and unlock sustained cost savings with AI-driven business transformation – powered by Parseq and our trusted partnerships with leading tech platforms.

Key challenges of payment processing and Bacs direct debits and direct credits

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Costly Mistakes

Input and processing is open to mistakes. Unsuccessful or incorrect payments can have severe consequence and take time to fix.

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Late/missed payments

Validation issues can affect timing of payments and cause significant problems with those expecting payment.

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Time

Many customers demand same-day payment. Using faster payments is necessary.

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Complex

Software required to submit directly to Bacs is costly and can be complex. It may not validate data.

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Fraud

Increasingly sophisticated fraud requires validation and additional security

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Compliance

Mistakes and non-adherence to compliance, can result in fines and penalties.

The benefits of outsourcing to Parseq

bacs payment services

We help to make recurring payments, quicker, easier and more secure

Bacs payment services. Whether you need customer direct debit setup, faster payment or high volume payroll, we make it, quick, accurate and compliant.

We provide secure, accurate Bacs payments to the UK banking, corporate and SME communities. Through our systems, payments are processed with a value exceeding £15 billion annually. UK banks and more than 75,000 of their customers use us to deliver over 24 million sensitive, time critical payments accurately and on time every year.

As a long established and highly commended Bacs accredited and approved bureau, we offer traditional bureau services for Bacs credits, Bank Grade services for banks to process Bacs credits. We also offer a range of Bacs contingency payment services to mitigate risk for when the unexpected happens. This ensures you and your beneficiaries remain unaffected and payment processing can still be processed on time.

For many of our clients we process the Bacs payment of their entire payroll, so their staff are assured of timely, consistent payment. This can be linked to our other full payroll services. For others we provide a quick customer direct debit setup option, to reduce the timescale for when the first collection can be made, thereby helping cashflow.

The system is swept daily to identify any new instruction and any payments due for collection. These instructions are automatically captured and sent to Bacs.

Our highly automated matching and validating of data means less chance of rejected payments, thereby saving time and additional cost. We get the latest bank account and sort code data every day for accurate validation.

We are immediately alerted to any exceptions, so that they can be more quickly resolved. Our systems and protocols also reduce the risk of fraud and ensure regulatory compliance. A full audit history of transactions is supplied.

We also offer a faster payments service for those that need a very quick but secure payment service. 

Whatever your payment service needs, if you have recurring payments we can provide you with fast, secure and compliant solution, that makes it easier. 

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Accredited Bacs bureau

Traditional bureau services for Bacs credits, Bank Grade services for banks to process Bacs credits, contingency payment services.

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Contingency Bacs service

 On-demand payment submittal service, no need to schedule. Multi format submissions. Fully RTI compliant, meaning that you will not be penalised by HMRC.

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Direct Debit management

Setup, collection and management solution, including paperless direct debits. Production and despatch of customised scheme letters.

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Automatic validation

Automatically matches and validates sort code and account details against latest bank details.

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Exceptions handling

Where non matches occur that cannot be resolved locally, exceptions are routed via email notifications and escalation rules.

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Faster payments

Provision of faster payments services, for near immediate/ same day payment.

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Payroll

Full payroll Bacs processing. Can be integrated with other payroll services.

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Audit

Full payment and transaction audit history.

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Get in touch to find out how outsourcing your Bacs payments or Direct Debits to Parseq can improve your cashflow and save you money

The benefits of Bacs payment services

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Cashflow

Consistent timely payment

Planned consistent recurring payments. Reduce debt days.

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Saving

Time, resource, money

Less time to process. Faster cycle. Faster setup. Reduced in-house costs.

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Compliance

Secure and compliant

Secure, encrypted, validated. Audit history. Less chance of fraud or regulatory issues. View our certifications here.

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Fewer mistakes

Accurate validation

Validation lessens errors and ensures more payments succeed. Any exemptions are flagged and more quickly resolved.

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Speed

Same day

Ability to do near immediate/same day payments, with faster payments.

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Reduced risk

Peace of mind

Ensure payments are made no matter what. Full contingency back up, with no need to schedule. 

Case study

White labelled Bacs service improves the customer experience for leading bank

The customer service experience was improved by our automated processes and enhanced Ml audit and reporting capability.

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Other services you may also be interested in

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Invoice Processing

Data extraction and validation of invoices (digital or paper)

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Cash Allocation

Multiple payment channels allocated to appropriate customer accounts through automated or manual activities

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Payroll and HR Consultancy

Payroll and taxes calculation and processing including associated reporting, with HR admin consultancy.

FAQs

Introduced in 1998, Bacs processing (Bankers automated clearing services) is the system used in the UK to electronically process payments between bank accounts.

Bacs processing works through typically a three-day cycle:

  • Day One: A business submits a Bacs payment file through a Bacs approved software, a Bacs approved bureau, or a bank portal. This file typically contains the naems, sort codes and account numbers to be credited and debited, the payment date and the amount. Files must be sent to Bacs by 22.30 
  • Day Two: Bacs undertakes relevant checks, processes the file and it is forwarded to the recipient’s bank. From here, the recipient’s bank will begin to process the payment. 
  • Day Three: Payments are debited from the sender’s account and credited to the recipient’s account simultaneously.

There are a number of benefits associated with Bacs processing, continuing on from the benefits mentioned above. 

  • Cost efficient: Bacs payments have lower processing fees than other payment methods, making them highly cost-effective for bulk payments.
  • Reliable and secure: Bacs has been processing payments for over 55 years and in that time has established a strong reputation for security and reliability. Almost 5 billion transactions are processed by each year any problems that arise are flagged and quickly resolved.
  • Automated and efficient: The Bacs process can be fully automated, with payments scheduled in advance if required and reconciliation by exception, reducing the administration associated with manual processing.

For more information from Bacs on how to make payments see their little-bacs-book.pdf

Yes, Bacs payments are very secure. This is due to the process being encrypted and validated, plus you have a full audit history. This significantly reduces the chance of fraud or regulatory issues. To find out more, please view our certifications here.

There are two types of Bacs payments, namely Bacs direct credits and Direct Debits. Both work over the same 3-day processing cycle.

  • Direct Debits again are cheaper than alternative regular payment methods to collect funds
  • Cleared funds into your account on a known date helps with cash flow forecasting
  • Direct Debits can be scheduled in advance with reconciliation by exception, reducing the overall cost of collection
  • They are simple to set up – online, over the phone or on paper – and 85% of UK consumers prefer to pay regular bills by Direct Debit

For more information from Bacs about collecting by Direct Debit see their  little_bacs_guide_to_direct_debit-v2.pdf

The process to become a Bacs service user is documented here and is as follows:

  • Contact your Payment Service Provider (normally your organisation’s bank or building society) who you will need to ‘sponsor’ you onto the service. They will provide you with access to the scheme rules and a service user number (SUN) if appropriate
  • Consider whether you want to process your own payments and collections via hosted SaaS or outsource it via a Bacs approved bureau such as Parseq

A Bacs approved bureau such as Parseq can be a more cost effective way to make Bacs payments, especially for lower volumes of transactions. It can also be a quicker and simpler option as processes and security procedures are already in place, and staff are fully trained to ensure timely and accurate payments.

Interested in hearing more? Send us your details and we’ll be in touch

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Talk to us about Bacs payment service today

Want to find out more? We would be happy to discuss your organisation’s challenges and how Parseq’s solutions could quickly provide you with real value.