Departmental needs
IT department
The technological expertise, security, breadth of platforms and flexibility to help IT departments achieve their digital systems goals.
How do you provide strategic value in a rapidly changing environment?
The role of the IT department has always been complex. From handling different business departments needs to dealing with multi-faceted and ever changing IT infrastructure. But over the last few years, IT has moved to the centre of business operations.
Day to day service delivery remains critical but now there is far more pressure to deliver the businesses’ strategic potential and competitive advantage through digital transformation. However, convincing relevant departments of the benefits of change, proving ROI for the necessary capital investment and guaranteeing timely and frictionless collaboration and implementation with in-house resource can be challenging.
Additionally, investing in and being committed to a particular technology can be risky given the quickly changing environment and consumer needs. Access to multiple platforms at different times or as requirements change maybe needed but unfeasible. Maintenance also cause issues.
Paramount to smooth integration and day to day operations is security. Cyber threats and increased regulation has added another layer of complexity for the IT department. Visibility across platforms is critical but with a variety of legacy platforms can prove difficult, but is vital for compliance.
So too can recruitment of or access to skilled IT staff, especially at a time of shortages in certain skillsets. This can cause issues with the ability to deliver on time or within acceptable risk parameters.
Dealing with all this on top of day-to-day operations puts enormous pressure on IT managers or operations. Knowing that they can provide significant benefit to the business but often have their hands tied by lack of investment or the necessary in-house skills, is frustrating.
However, Parseq can help alleviate that frustration and facilitate the IT department’s ability to deliver what they know will provide real value to the business.
Key challenges of digital transformation for IT department
Legacy systems
Maybe unsuitable for requirements, or scaling up. Concerns on integration and adoption with new technology or systems.
Cost
Selling in ROI on IT investment or other processes. Cost of maintenance and futureproofing in a changing environment.
Mulitple stakeholders
Convincing multiple stakeholders of the benefits and achieving collaboration.
Flexibility
Different stages of transformation may require different platforms or processes.
Risk
Need to mitigate risk at all stages. Continuity and security is vital.
Resource
Recruitment of skilled staff difficult. Significant day-to-day operations must continue to be resourced.
Our capabilities
We make it easier to access what you need for results
The technology, know-how and flexibility to enable change and help you realise potential, quickly and securely.
We are here to make the IT department’s life easier. We love solving complex issues. If you need us to work around a legacy system, find a way of plugging in and not replacing it, then we’ll find a solution to do that. If a custom code is what’s actually best, then we will provide that.
We are technical experts you can talk freely with. We offer multiple solutions so you’re not restricted to one approach or one platform. We can adapt and change the solutions as your needs change. For instance if you are scaling up or migrating customers from one platform to another.
Since we invest in the technology and systems you don’t need to worry about convincing CFOs on capital investment or maintenance costs. You get the automation, systems and interface you need to vastly improve output, efficiency, customer experience and visibility without the expense or concern about futureproofing it.
Our security and IT protocols are second to none. We are relied on by many major financial institutions. We process billions of transactions each year in a fully secure, compliant and consistent manner, backed up by strict SLAs.
Having successfully introduced intelligent automated systems and protocols into multiple other businesses, we can help you demonstrate how they will help your business and customers thrive. We can also provide the necessary resource and workflow to collaborate with all the relevant departments to ensure the integration runs smoothly. So instead of taking away huge chunks of your time and resource to sell in and implement, you get it back to work on other pressing things.
Whatever your aspirations for the IT department and your business, we can help you build the infrastructure and give you the technology and support you might not otherwise be able to access.
Expert Resource
Experts focused and experienced in delivering your solution.
Technology
Access to multiple software and platforms, and able to deal with digital and non-digital formats.
Easy integration
Solutions that can be plugged into existing systems or workflows.
Scale and flexibiltiy
Ability and resource to scale up and adapt solutions as your needs change.
Security
Our systems, protocols and strict SLAs assure strict levels of compliance and regulation are adhered to. View our certifications here.
The benefits
Easy
Remove burden
Our expertise, technology and flexible approach help us to remove barriers and make it easier for you.
Results
Focused
Significant efficiencies and increases to output and value, whilst always maintaining integrity.
Visibility
Interface
Consolidated and easier view of systems.
Cost saving
Typically 30%
Significant cost saving versus your current in-house processing costs.
Speed
Agility
We more adeptly devise solutions to accelerate your transformation and get quicker results.
Partner
Collaborate
We are with you for the journey. Adapting and changing as your needs change.
Services you may be interested in
Digital Mailroom
Mailroom management and digitisation of all inbound customer communication for onward distribution, upload to online portals or relevant processing duties.
Cash Allocation
Multiple payment channels allocated to appropriate customer accounts through automated or manual activities.
Talk to us about your IT needs today
Want to find out more? We would be happy to discuss your organisation’s challenges and how Parseq’s solutions could quickly provide you with real value.
