Insight
Resources
Here you will find articles, case studies and other resources we hope you will find useful.
Featured resources
AI and automation? Think wellbeing
Craig Naylor-Smith, CEO, Parseq. Getting hit by a flurry of ‘out of offices’? Summer holiday season is here. Team members are rightly taking time away …
The Big Business Efficiency Report – FREE whitepaper download
Find out how businesses are accelerating their transformation plans in our Big Business Efficiency Report.
Get notified of FREE reports & best practice guides
Sign up and get notifications of the latest resources from Parseq direct to your inbox.
Reports and articles
AI and automation? Think wellbeing
Craig Naylor-Smith, CEO, Parseq. Getting hit by a flurry of ‘out of offices’? Summer holiday season is here. Team members are rightly taking time away …
Seasonal trading? Don’t forget the back-office
The 21st of June marks the astrological start of summer. But for many of Yorkshire’s seasonal firms, such as those in the tourism, leisure and …
How retailers can transform their debt management processes and credit management function
By Craig Naylor-Smith, CEO Increase liquidity through effective credit management Never has it been more important for UK retailers to ensure they have a healthy …
Powerhouse Perspectives
An interview with Craig Naylor-Smith, CEO What does the Northern Powerhouse mean to you? “The Northern Powerhouse is a recognition of our region’s talent, innovation, …
Now’s the time for critical conversations around mental health
The country has just marked Mental Health Awareness Week. It’s been an opportunity to have conversations about mental health in all its forms, and to …
How businesses can transform their cash allocation process in the current cost-of-living crisis
The ability to accurately and swiftly allocate cash is the lifeblood of all businesses which send out invoices or bills directly to their customers. Indeed, …
How payroll outsourcing will shape the future of HR
Craig Naylor-Smith, CEO, Parseq The HR sector will already be aware that the payroll outsourcing trend has been gathering pace over recent years. However, what …
3 ways back-office technology can help transform business’ finance departments
Finance departments are the beating heart of any business – ensuring their efficient and effective operation is critical to a firm’s performance. While many companies …
Firms need flexibility to achieve sustainable growth
Craig Naylor-Smith, CEO, Parseq Yorkshire is home to a vibrant, ambitious business community – one where growth is firmly in management teams’ sights. It only …
How private equity and VCs can use tech to solve ‘data invisibility’
For private equity firms and venture capitalists, having real-time financial and management information is critical.
Case studies
How automation transformed the customer experience and claims form processing
99% Levels of accuracy 125K Claims forms and correspondence 40K Digital correspondence handling 1K Cheques processed Background Westfield Health has been dedicated to making a …
Water Plus: How enhanced payment allocation and processing improved customer journeys
48% Suspense account reduction 1.4m Items processed 95% Payments allocated on day 1 840K BACS payment Background Water Plus were looking for a new partner …
Back scan gift aid consignment provides end-to-end audit trail for Sue Ryder
1m+ Declaration visibility 99% Levels of accuracy 7+ Year relationship 1.8m+ Forms scanned, batched and indexed Background Sue Ryder provides compassionate care to people with …
Transitioning to automated invoice processing transforms the accounts payable function
30% Cost saving 15K Invoices per annum 99.9% Accuracy Background Northumbria University is a challenger higher education institution focused on taking on and transforming tomorrow …
White labelled BACS service improves the customer experience for leading UK bank
900K Payroll submissions 45+ Years’ experience 98% Calls answered Background Our client is a major UK banking group with more than 300 years of history …
Kirklees Council: Automated invoice processing delivers cost reduction
284K Invoices processed 4+ Year relationship 24hr Same day processing Background and challenges Kirklees Council were looking for ways to reduce their operating cost due …
Tesco Bank: Providing seamless lockbox cheque processing to leading UK bank
3+ Year relationship 70K Cheques handled 65% Cost reduction £124m Payments value Background Tesco’s activity as a key supplier and key service provider through the …
Brochures
Secure print services: Maximising the security of your documents with secure print production
The print industry continues to experience a period of unprecedented change as more organisations move to a paper-less environment. Raw material and energy costs have …
Contact centre solutions that will transform your customer experience and increase market share
There is no doubt that customer service is complicated, and there will never be a one size fits all approach. It’s critical that all the …
Store and distribute your goods safely and efficiently, without lifting a finger
If you store and distribute in-house, it can be difficult to recruit and train experienced warehouse and fulfilment people, as well as ensure health and …
Our planet and community: You are working with a company that makes a positive contribution
We understand that as a business and as a group of individuals, what we do and how we do it has a consequence on peoples’ …
Payment allocation automation: Unlock cash and generate significant bottom line savings
Transformation of the payments industry has been radical over the past decade. Technological innovation and regulatory change have created an enormous market shift where we’ve …
Drive efficiency gains up to 59% through our nearshore/offshore model
In an ever-increasing competitive landscape and the continued rise of operating cost pressures, companies need to ensure their business processes run as efficiently as possible. …
Digital mailroom solutions that improve operational efficiency and data visibility
Many businesses are still engulfed by high volumes of inbound mail whether that be a myriad of paper or digital documents. This could be customer …
Talk to one of our business process outsourcing experts today
Want to find out more? We would be happy to discuss your organisation’s challenges and how Parseq’s solutions could quickly provide you with real value.
