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Resources

Here you will find articles, case studies and other resources we hope you will find useful.

Featured resources

how to implement a mailroom
Article

How to implement a Digital Mailroom

Many businesses are overwhelmed  by high volumes of inbound mail, whether that be physical paper documentation, or digital such as customer enquiries, complaints, application forms, ...
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Resource

The Big Business Efficiency Report – FREE whitepaper download

Find out how businesses are accelerating their transformation plans in our Big Business Efficiency Report.
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Reports and articles

how to implement a mailroom
Article

How to implement a Digital Mailroom

Many businesses are overwhelmed  by high volumes of inbound mail, whether that be physical paper documentation, or digital such as customer enquiries, complaints, application forms, ...
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How to automate invoice processing for enhanced business efficiency
Article

How to automate invoice processing for enhanced business efficiency

In today’s fast-paced business environment, optimising operational processes is key to staying competitive and up to date with the advancing world of technology. One area ...
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AI and automation
Article

AI and automation? Think wellbeing

Craig Naylor-Smith, CEO, Parseq. Getting hit by a flurry of ‘out of offices’? Summer holiday season is here. Team members are rightly taking time away ...
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seasonal trading
Article

Seasonal trading? Don’t forget the back-office

The 21st of June marks the astrological start of summer. But for many of Yorkshire’s seasonal firms, such as those in the tourism, leisure and ...
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credit management
Article

How retailers can transform their debt management processes and credit management function

By Craig Naylor-Smith, CEO Increase liquidity through effective credit management Never has it been more important for UK retailers to ensure they have a healthy ...
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powerhouse perspectives
Article

Powerhouse Perspectives

An interview with Craig Naylor-Smith, CEO What does the Northern Powerhouse mean to you? “The Northern Powerhouse is a recognition of our region’s talent, innovation, ...
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mental health
Article

Now’s the time for critical conversations around mental health

The country has just marked Mental Health Awareness Week. It’s been an opportunity to have conversations about mental health in all its forms, and to ...
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cash allocation process
Article

How businesses can transform their cash allocation process in the current cost-of-living crisis

The ability to accurately and swiftly allocate cash is the lifeblood of all businesses which send out invoices or bills directly to their customers. Indeed, ...
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Article

How payroll outsourcing will shape the future of HR

Craig Naylor-Smith, CEO, Parseq The HR sector will already be aware that the payroll outsourcing trend has been gathering pace over recent years. However, what ...
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Article

3 ways back-office technology can help transform business’ finance departments

Finance departments are the beating heart of any business – ensuring their efficient and effective operation is critical to a firm’s performance. While many companies ...
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Case studies

Case Study

How automation transformed the customer experience and claims form processing

99% Levels of accuracy 125K Claims forms and correspondence 40K Digital correspondence handling 1K Cheques processed Background Westfield Health has been dedicated to making a ...
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Case Study

Water Plus: How enhanced payment allocation and processing improved customer journeys

48% Suspense account reduction 1.4m Items processed 95% Payments allocated on day 1 840K BACS payment Background Water Plus were looking for a new partner ...
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Case Study

Back scan gift aid consignment provides end-to-end audit trail for Sue Ryder

1m+ Declaration visibility 99% Levels of accuracy 7+ Year relationship 1.8m+ Forms scanned, batched and indexed Background Sue Ryder provides compassionate care to people with ...
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Case Study

Transitioning to automated invoice processing transforms the accounts payable function

30% Cost saving 15K Invoices per annum 99.9% Accuracy Background Northumbria University is a challenger higher education institution focused on taking on and transforming tomorrow ...
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Case Study

White labelled BACS service improves the customer experience for leading UK bank

900K Payroll submissions 45+ Years’ experience 98% Calls answered Background Our client is a major UK banking group with more than 300 years of history ...
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Case Study

Kirklees Council: Automated invoice processing delivers cost reduction

284K Invoices processed 4+ Year relationship 24hr Same day processing Background and challenges Kirklees Council were looking for ways to reduce their operating cost due ...
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Case Study

Tesco Bank: Providing seamless lockbox cheque processing to leading UK bank

3+ Year relationship 70K Cheques handled 65% Cost reduction £124m Payments value Background Tesco’s activity as a key supplier and key service provider through the ...
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Videos​

James Grindle – Parseq

Our Chief Information Officer, James Grindle, provides a sum up of what digital transformation means to him and the landscape for innovation.

Neil Galbally – Virgin Money

Hear Neil Galbally’s take on Parseq’s cash allocation solution and how he views us as a digital transformation partner

Annual conference highlights

Hear from delegates and speakers at our 9th annual cheque digitisation conference: Exploring new payment paradigms through digital transformation, held at the RSA, London.

Vickie Gregory – World Cancer Research Fund

Vickie Gregory, Operations Director at World Cancer Research Fund, shares how Parseq plays a vital part in the charity’s operation and fundamental research programme through our payment processing services

Brochures

IT Solutions
Brochure

IT solutions: The only IT constant is technological change. Are you ready?

As anyone who works in business IT solutions will testify, technology never stands still. The latest, most cutting-edge piece of software available to a company ...
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Software License Resale
Brochure

Software license resale: Helping you achieve digital transformation

In today’s ever-growing explosion of technological advancements, it’s increasingly complex for organisations to keep pace with the software-ruled IT infrastructure and systems right for their ...
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secure print solutions
Brochure

Secure print services: Maximising the security of your documents with secure print production

The print industry continues to experience a period of unprecedented change as more organisations move to a paper-less environment. Raw material and energy costs have ...
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warehouse and fulfilment
Brochure

Store, retrieve and distribute your goods and assets safely and efficiently, without lifting a finger

If you store and distribute items in-house, it can be difficult to recruit and train experienced archive storage, warehouse and fulfilment people, as well as ...
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Brochure

Our planet and community: You are working with a company that makes a positive contribution

We understand that as a business and as a group of individuals, what we do and how we do it has a consequence on peoples’ ...
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Brochure

Payment allocation automation: Unlock cash and generate significant bottom line savings

Transformation of the payments industry has been radical over the past decade. Technological innovation and regulatory change have created an enormous market shift where we’ve ...
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Brochure

Drive efficiency gains up to 59% through our nearshore/offshore model

In an ever-increasing competitive landscape and the continued rise of operating cost pressures, companies need to ensure their business processes run as efficiently as possible. ...
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digital mailroom solutions
Brochure

Digital mailroom solutions that improve operational efficiency and data visibility

Many businesses are still engulfed by high volumes of inbound mail whether that be a myriad of paper or digital documents. This could be customer ...
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Brochure

Finance and accounting: Fully managed finance team, saving costs and delivering value

Transparency and real-time data is critical for day-to-day cashflow and accounting management, and for the ability to accurately assess metrics to take advantage of opportunity ...
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Talk to one of our business process outsourcing experts today

Want to find out more? We would be happy to discuss your organisation’s challenges and how Parseq’s solutions could quickly provide you with real value.