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All the essential capabilities for cheque image capture

TellerScan® TS240

The TellerScan TS240 scanner incorporates the features that banks are looking for in a cheque scanner: fast to deploy, easy to install, easy to support, and a fool-proof design. Ideally suited for remote deposit capture (RDC), teller capture, and branch back counter capture.

Combining high speeds with an affordable price, the TS240 is available in speeds of 50, 75 and 100 documents per minute.

Key Features

Available in speeds of 50, 75,or 100 documents per minute

Polymer rollers for more durability and better feeding

Optional single-line inkjet endorser (Uses MS0083 ink cartridge)

Dual-adaptive MICR read

Best Read® technology with multiple image capture

UV model available

Quality Construction

TellerScan® TS240 – Our Best-Selling Multi-Feed Scanner Ever

If you’re looking for something beyond a single feed cheque scanner, the TellerScan® TS240 provides a great entry level multi-feed, high-speed cheque scanning option. With the capacity to handle stacks of up to 100 cheques and documents, it saves time and improves the user experience.

As our longest-serving multi-feed scanner, the TS240 focuses on a simple, durable design that delivers extreme reliability and a superb maintenance record. Most of our first TS240 scanners sold are still in use today! It was designed for easy operation, is simple to maintain, and is compatible with a series of modular plug-ins for card reading and receipt printing.

Over the years, Digital Check have increased the throughput of the TellerScan® TS240, added easy-to-clean polymer rollers, and developed a package of image-capture and enhancement software to produce the clearest images possible. The TS240 is the scanner of choice for many of the largest banks around the world.

Your Image Is Everything

We Use the Advanced Image Technology to Deliver the Best Quality Scan

Guarantee the Best Image

Capturing a quality image is the top concern in electronic cheque clearing, and we’ve enhanced the TellerScan series several times to help you get the best image possible. Digital Check’s BestRead® Software captures four versions of each item and intelligently selects the best one. Our Special Document Handling is a powerful tool that provides the user the ability to eliminate virtually every known image exception, producing the highest CAR/LAR. And Clear by Digital Check® allows you to repair the most difficult to image items like money orders with a simple click-and-drag process.

The World’s Most Popular UV Scanner

The TellerScan® TS240-UV was our first cheque scanner to feature a camera for capturing ultraviolet security features. It can capture both UV and optical light in one pass, without reducing its rated speed. Banks all over the world have made the TS240-UV their scanner of choice for reading UV on cheques, money orders, and all other secure documents; and it captures in both UV and visible light at once without any significant loss of speed!

Scanner Specifications

Unit Dimensions

Height: 19.05cm (7.5″)

Width: 28.19cm (5.10″)

Length: 12.95cm (11.10″)

Weight: 2.4kg (5.20lbs

Scanner Speed

Three speeds available: 50, 75, or 100 documents per minute

Operating Systems

Windows 11

Windows 10 (32 / 64 bit)

Mac OS^*

Linux OS^*

*(Contact Parseq Scanner Support for specific versions supported)

Miscellaneous

Rear endorser: 96 dpi, 1 line

MICR: E13B and CMC7 (auto-detecting)

OCR: OCR-A, OCR-B, E13B

Operating power: 45 W

User Guides

We have brought together our extensive knowledge and expertise together with that of Digital Check, our cheque scanner partner and largest world-wide manufacturer to provide a comprehensive resource for any organisation investigating cheque imaging, cheque scanning or remote deposit capture (RDC) solutions.

For more information visit our cheque scanner resources page. Click on the button below.

Talk to one of our cheque imaging experts today

Want to find out more? Our cheque scanning experts are always on hand to discuss your organisation’s cheque imaging challenges. They will advise how Parseq’s solutions and support packages can add real value.

The TellerScan® TS240, is one of our few models that does NOT have an external “clear jam” button. If you experience a jam on the TS240, first use your software’s eject feature, if available – if not, then you can either try using our free ScanLite utility program to run the motors in cleaning mode, which should clear the paper out. Only as a last resort, remove the cover and pull the cheque out manually.

Why do I get paper jams?

Another thing that’s important to understand is that paper jams in cheque scanners do not happen without a reason. A cheque scanner uses feed motors that are much more powerful and more precise than those on your typical off-the-shelf printer or scanner – this is a necessary requirement to make the magnetic MICR ink read correctly. So, you will very rarely get a paper jam “just because.” Every jam has a reason – and most are worth looking into, to make sure another problem is not the underlying cause. In order of highest to lowest frequency, the most common causes of paper jams (or other problems that look like jams) are: –

Torn, crumpled, odd-sized, sticky, or misaligned documents in the feeder tray;
Misfeeds caused by excessively dirty feed rollers, which lose their grip on the paper;
Image-quality errors that are not paper jams, but which stop the scanning process because of an unreadable image (often caused by a dirty image sensor)
“Deep staging,” e.g., shoving a stack of cheques too far forward into the feeder – most common on older models
Double-feeds (two documents at once), most frequently caused by dirty feed rollers, or by a worn discriminator roller;
Foreign objects in the paper path, including staples, paper clips, dust and debris, or scraps of paper.

Deep Staging: The limit line shows how far to insert cheques to avoid misfeeds.

A TellerScan TS240 with the cover removed to show cheques jammed too far into the feeder, an example of “deep staging.”

As you can see, the root causes of many – if not most – misfeeds have to do with the scanner simply being too dirty. Some of them actually aren’t even misfeeds at all, just other errors that fake you out by bringing the scan cycle to a halt. This is one more reason why regular cleaning is both the simplest and the most important step you can take to keep your scanner running smoothly without resorting to our cheque scanner support.

In any cheque scanner, 90 percent or more of the dirt and rub-off accumulates on the rollers at the very start of the paper path, making that area among the most vulnerable to improper maintenance. The before-and-after photos of this scanner that arrived at our service department for repairs illustrate just how much of a difference this can make. If you do nothing else when maintaining your scanner, just making sure the front feed rollers get clean is the best thing you can do to avoid misfeeds and other issues that will stop the scanner from running. If your scanner seems to start and stop or jam constantly, you can bet that “Have I cleaned it recently?” is the first question you should ask!