Just because an interaction or transaction is happening by post doesn’t mean it has to be slow or difficult.

Our Mail Retainers pride themselves on providing super fast and efficient mail based communication. They love working fast, as well as gathering and sharing intelligence with your internal teams.

Parseq presents a true multi-channel digital mailroom. We streamline the handling of business correspondence and forms that flow into, through and out of our client’s organisation.

Inbound Mail Management

All of your incoming mail is handled on the day of receipt. Same day opening means that we can distribute your mail earlier so that the downstream processes can be handled much sooner than that from paper mail. Automated classification and data extraction also speeds up the time to deliver to downstream processes.

Outbound Correspondence Handling

Using Parseq’s Multi channel mailroom can reduce the time taken to respond. It is perfectly possible for complex requests to be handled involving telephone calls to customers, end to end processing and a conformation letter or email to be handled all in the same working day.

Order Fulfilment

Parseq has over 40 years’ experience of helping our clients acquire customers through the shipping of goods.

Our 24/7 operation sends out up to 100,000 items per day to customers and businesses with every item being quality checked. We treat your products as if our own which is why high value goods are fulfilled in a secure environment.

Our skilled pick and pack workers are not averse to hand enclosing, packing individual items, bulk shipments and corporate order fulfilment. They regularly handle a variety of items such as paper parts, gifts, vouchers, glassware, POS materials, household items, leathers goods, and dated products.

We offer bespoke e-commerce and mail order solutions, monitored by our own Reporting Portal and Warehouse Management System to ensure 100% quality.

We are one of the few outsourcers able to offer large-scale contact centre, fulfilment and warehousing solutions under one roof without the need to source multiple suppliers. By doing so there is a single point of contact and responsibility for the end to end process.

Those who already take advantage of our fulfilment services include the retail sector, e-commerce and mail order companies, financial services, automotive and FMCG.

To find out how we might help or for a copy of our brochure please contact us, we’d love to hear from you.