Decender-Acquire-smallAcquire

Our clients increase market share and sales with our range of highly regulated multi-channel customer acquisition services. These include:

Voice

Outbound / Inbound Sales

Mail

Applications and Forms Processing

Pick, Pack and Fulfilment

Digital

Webchat

e-Enquiry Handling

e-Fulfillment

Retain

Our clients retain market share and maximise customer experience through our multi-channel customer retention services. These include:

Voice

Inbound Customer Service

Mail

Inbound Mail Management

Outbound Correspondence Handling

Order Fulfilment

Digital

Webchat

e-Fulfilment

e-Correspondence

Improve

Our clients stay focused on their core business and reduce operational costs by using our business improvement services. These include:

Administration

Archive Scanning and Indexing

Workflow Management

Document Management

Invoice Processing

Credit Control

Payment Processing

Making Payments

BACS Payments

BACS Contingency

Receiving payments

Fines

Cheques

UK & International Cheque Lockbox

Direct Debits

Donations

Payment Allocation

Data Hosting

Online Image Repository

Disaster Recovery