Business process outsourcer (BPO) Parseq has strengthened its senior team as it forecasts its revenue will increase by 30% over the next 12 months.
Dey Wilson joins Parseq as head of finance, bringing more than 20 years of accountancy, finance and management experience to the South Yorkshire headquartered firm.
Prior to Parseq, he held senior roles at machine blade manufacturer, Fernite of Sheffield, insurance technology provider, Direct Group Ltd and the UK’s largest newspaper and magazine distributor, Connect Group Plc.
At Parseq, Dey will be responsible for leading the business’ finance function. He will report directly to managing director Craig Naylor-Smith and work closely with the leadership team on the firm’s growth strategy, investment decisions and bids for new work.
Dey’s arrival forms part of a recruitment drive that will support a pipeline of new projects, which Parseq expects to drive up revenue by 30% over the next year.
Dey Wilson, head of finance, Parseq, said: “Parseq is an innovative business with a reputation for exceptional quality of service and a strong, diverse, client base that includes some of the biggest names in financial services, utilities and manufacturing.
“It also has a clear growth strategy. I’m looking forward to working with the leadership team and my colleagues across the business to ensure we’re on a firm footing to capitalise on successes to date and achieve this ambitious plan.”
Craig Naylor-Smith, managing director, Parseq, added: “We’ve continued to deliver essential services to our clients during lockdown thanks to the hard work and commitment of our staff and the success of our business continuity plans.
“However, in challenging times, it’s also important to look forward and growth is still firmly on the agenda. We’re continuing to build our project pipeline and tailor the technology-driven solutions we offer to help clients reduce costs, achieve compliance and increase customer satisfaction.
“We need the right talent on board in every department to make this happen. Dey has a wealth of experience that will add huge value to the business, and we’re incredibly pleased to welcome him to the team.”
The company uses technologies such as optical character recognition (OCR), intelligent character recognition (ICR) and robotic process automation (RPA) to digitise more than 70 million customer correspondences every year and handles over £36 billion in electronic payments annually.