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News and Resources2018-09-19T14:00:32+00:00

Transformation a priority for majority of UK C-suite in 2021

December 7th|| News, Viewpoint|

82% of UK executives are planning transformation projects in the next 12 months New technology, customer experience and L&D for staff are the most popular areas for executives reinvesting capital unlocked through increased efficiency in 2021 Four in five UK executives (82%) are planning to transform their business in the ... Read more

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Parseq wins award for excellence

November 13th|| Awards, News|

Business Process Outsourcer (BPO) Parseq won the Company to Watch for Excellence in the Industry Award at last night’s Global Sourcing Association’s (GSA) Professional Awards ceremony. The GSA judges showcased Parseq as a leading example of strategic sourcing excellence. Its exemplary model to client partner relationships were upheld as delivering ... Read more

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Digital mailroom solutions that improve operational efficiency and data visibility

November 10th|| Financial Services, News, Viewpoint|

By Craig Naylor-Smith, Managing Director, Parseq. Many businesses are still engulfed by high volumes of inbound mail whether that be a myriad of paper or digital documents. This could be customer correspondence, application forms, invoices, statements or payments to name just a few, but it’s the handling of such magnitude ... Read more

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Community spirited Rotherham business Parseq saves Bluebell Wood thousands

October 28th|| News|

A community spirited Rotherham business has helped Bluebell Wood Children’s Hospice save thousands of pounds thanks to a kind-hearted gesture. The charity approached Parseq – a Rotherham based Business Process Outsourcer - for a quote on bulk document scanning as it moves to a more digital storage model. But the firm, ... Read more

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Parseq shortlisted for Best Overall Company Response to COVID-19

October 2nd|| Awards, News|

Business process outsourcer (BPO) Parseq has been shortlisted for the Global Sourcing Association’s (GSA) Professional Awards for Best Overall Company Response to COVID-19. It was essential that Parseq’s operations could continue when the UK entered lockdown in March 2020. The company provides critical payments and payroll services to the UK’s ... Read more

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Back office innovation is key to supporting vulnerable customers amid Covid-19

September 16th|| News, Utilities, Viewpoint|

Rethinking how payments are allocated through back office innovation can help utilities improve their customer experience and avoid reputational damage when supporting vulnerable customers in the wake of Covid-19, argues Parseq’s Craig Naylor-Smith. The last few months have been a testing time for utility companies. Providers have been praised for ... Read more

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Parseq accredited as real Living Wage Employer

September 9th|| News|

Business process outsourcer (BPO) Parseq has been officially recognised as a real Living Wage Employer. The real Living Wage commitment guarantees that all employees at Parseq will receive a minimum hourly wage of £9.30 in the UK or £10.75 in London. This is significantly higher than the government living wage ... Read more

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Successful audit delivers continued PCI compliance mid-pandemic

June 25th|| Financial Services, News|

Business process outsourcer (BPO) Parseq has successfully achieved continued PCI compliance, one of the first remote PCI DSS assessments conducted by global cyber security and risk mitigation experts, NCC Group, during the global pandemic. Parseq provides critical payments and payroll services to the UK’s biggest banks and financial institutions and, ... Read more

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Parseq gears up for growth with new Head of Finance

June 5th|| Financial Services, News|

Business process outsourcer (BPO) Parseq has strengthened its senior team as it forecasts its revenue will increase by 30% over the next 12 months. Dey Wilson joins Parseq as head of finance, bringing more than 20 years of accountancy, finance and management experience to the South Yorkshire headquartered firm. Prior ... Read more

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Parseq supports Mental Health Awareness Week 2020

May 18th|| News|

We’re proud to support the Mental Health Foundation on Mental Health Awareness Week, taking place between 18-24th May 2020. This year’s theme is kindness and being kind to everyone takes on more importance than ever in protecting our mental health during these unprecedented circumstances. Our Mental Health First Aiders want ... Read more

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