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News and Resources2018-09-19T14:00:32+00:00

Parseq apprenticeship stars join panel for local businesses

March 12th|| News|

Three Parseq employees joined a panel of local experts to offer an audience of South Yorkshire businesses their take on the value of apprenticeships. The European Social Fund Apprentice Event at Rotherham United’s New York Stadium gave small to medium size employers an introduction to apprenticeships. The event hosted by ... Read more

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Parseq’s IT Director goes back to the floor

February 20th|| News|

James Grindle, Parseq’s IT Director, leads a team of technical experts including business analysts, project managers and compliance. A typical day is usually focused on developing solutions for clients and exploring ways to achieve cost savings and customer satisfaction through innovative automation of communications and payments. As he goes back ... Read more

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Parseq’s Head of Operations goes back to the floor

November 28th|| News|

Jenny Dearman swaps her Head of Operations role and goes back to the floor in our license application, private hire and parking teams. With 33 years’ experience in Business Process Outsourcing (BPO) and end-to-end outsourcing solutions, she was ready for the challenge. Our people were also eager to put Jenny ... Read more

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Parseq appoints new Bid Manager

November 13th|| News|

Parseq, leading business process outsourcer, appoints Bid Manager, Kieron Shanks. Working closely with the client and sales team, Kieron will focus on opportunities in Parseq’s chosen markets as part of the businesses targeted growth plan. Kieron will be responsible for managing the end-to-end bid process and brings over 19 years’ ... Read more

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Parseq appoints new Head of Recruitment

November 7th|| News|

To support the continued growth of the business, leading business process outsourcer Parseq, appoints new Head of Recruitment, Louise Hudson. Louise joins the company with over 25 years’ recruitment experience. Working with the senior leadership and wider team, she will be responsible for the organisation’s recruitment strategy and will be ... Read more

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Parseq’s Head of Client and Business Development goes back to the floor

October 17th|| News|

Harvey Hieke is responsible for multiple client relationships across financial services, utilities, telecoms and the public sector. With over 30 years’ experience in Business Process Outsourcing (BPO), he works with clients to improve operational efficiency and the customer experience. Yet today he’s right back at the start of his career. ... Read more

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Businesses get set for changes to data privacy rules post-Brexit

August 22nd|| News|

A third (32%) of businesses have moved part of their operations to Europe after considering how Brexit could affect data privacy regulations, with another third (35%) refocusing their client base to the UK, according to new research from business process outsourcer Parseq. Parseq asked decision makers in businesses with 250 ... Read more

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UK businesses are struggling to cope with spike in GDPR data access requests

July 30th|| News|

Two thirds (63%) of UK businesses have seen a rise in data access requests since the GDPR’s introduction last year. Of these, 87% have faced challenges in effectively responding. Reliance on paper documentation is hindering a third of UK businesses (34%) experiencing a rise in their ability to respond. UK ... Read more

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Utilities should use flexible Direct Debit to stop bad debt

June 28th|| Utilities, Viewpoint|

Energy and water companies must adopt the same innovative approaches being used to improve front line services to help customers control debt before it becomes unmanageable, argues Parseq’s Harvey Hieke.   Bad debt continues to be an endemic problem for UK utilities. It’s been a critical industry agenda point for some ... Read more

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Parseq’s Head of Finance goes back to the floor

June 18th|| News|

Clair Taylor has been at Parseq for over eight years. She began her finance career at Deloitte where she completed her Chartered Accountancy qualification. She gained significant experience in audit and advisory at the big four firm and subsequently worked in various finance roles. On a normal working day, Clair ... Read more

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