Group Operations Director
Keith is the Group Operations Director at Parseq, bringing with him 35 years of operational experience in document management and business process outsourcing (BPO). He’s responsible for the day-to-day delivery of Parseq’s full range of digital back office, finance and accounting, payment, secure print and warehousing and e-fulfilment services across its five UK offices and its sites in Bulgaria.
Keith is an experienced, adaptable, self-motivated, business manager, with a proven track record of success within B2B, healthcare, government and commercial sectors where he has developed strong all-round business leadership and general management skills. He has an in-depth understanding and application of process management, continuous improvement, World Class Manufacturing (WCM/Kaizem), international accreditations, PCI (Payment Cards Industry), PCI Pal (Secure Contact Centre Payments) and the implementation of change.
Previously, Keith was Director of Operations at business services provider Paragon Customer Communications.