What Employees Say

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What Employees Say2018-09-19T13:47:49+00:00

What our employees say

We spend so much time at work it’s important that we feel fulfilled and supported in what we do. It’s also about enjoying the time we spend together as a team and respecting the people we work with. Here are just a few of the things our team have to say about working at Parseq.


“The people I have worked with from the start have made it enjoyable. Everyone is really supportive and willing to help including QA, agents and managers. There is always someone willing to help you improve your targets. If I think I’ve had a bad day then someone is there to help and have a friendly conversation with.”

Thomas McAllister, Parseq Glasgow

“I started as a Customer Service Advisor and worked my way up to Team Manager. I am proud of my accomplishment. I love to resolve customers’ queries and drive team work across the floor. No matter of what job role we are in we all work together as one team and are like one big happy family.”

Tina Ramshaw, Parseq Sunderland

“I started at the business in January 2010 with no previous business experience. Since then I have enjoyed every role I have undertaken. I started as an advisor on the telephone which I found I was good at, so I started helping my peers around me. My hard work and commitment was noticed and I was promoted to Coach. I have also worked closely with our quality and compliance team and been seconded into management roles on several occasions.”

Paula Lloyd, Parseq Sunderland

“Being at Parseq means I now have better working patterns to fit around family life.”

Andy Radford, Parseq Rotherham

“The team are welcoming, the atmosphere is relaxed and helps me feel at ease. New agents are included in the live floor environment and are fully supported. I loved being introduced to QA, managers and different departments.”

Danny Kucer, Parseq Glasgow

“I enjoy working here because everyone is friendly, we work to a high standard but have fun. It is an enjoyable place to work… there is a good buzz on the floor. Parseq is a very welcoming environment.”

Marc Mercer, Parseq Glasgow