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technical consultant addm discovery bangalore

JOB PURPOSE: 

We are looking for a Technical Consultant – ADDM Discovery to support the Team Manager to provide an outsourced service that meets the service delivery description, whilst supporting the Team Manager in developing the Team to its full potential.

 

EXPERIENCE:

    • 6+ years of experience working in a Global Operational environment.
    • Practical experience in leading teams.
    • ITIL Foundation certified, ideally to ITIL v3 or v4.
    • Good understanding of USMS BMC and Remedy fault management systems.
    • Fluency in English both written and spoken.
    • BMC ADDM certified.

 

SPECIFIC DUTIES AND RESPONSIBILITIES:

    • Co-creates and executes Strategy.
    • Implements the T&I objectives as reflected in the company’s strategic objectives and the pillars of one promise, one plan, one company.
    • Innovates with a customer focus.
    • Delight our customers and innovate based on the needs of tomorrow.
    • Entrepreneurial drive for results.
    • Works across our matrix/footprint to achieve the best outcome for the business, our customers, employees, and shareholders.
    • Strong written and verbal communication skills, ability to form business relationships across multiple locations
    • Strong vendor management skills in service oriented environment
    • Strong KPIs monitoring capabilities.
    • Ability to work efficiently in a high-demand and fast-paced environment.

 

OTHER INFORMATION:

    • This is a full-time role
    • 9.30 am – 6.00 pm

 

LOCATION:

Bangalore, India

To apply for this job email your details to RMG@parseq.com.