Solution Architect ITAM

JOB PURPOSE: 

We are looking for a Solution Architect ITAM to support the Team Manager to provide an outsourced service which meets the service delivery description, whilst supporting the Team Manager in developing the Team to its full potential.

SPECIFIC DUTIES AND RESPONSIBILITIES:

• • Communicate with clients to manage expectations, lead change efforts, and ensure satisfaction
  • Initiate to gather data, analyse, interpret, and formulate conclusions and suggestions
  • Develop solutions for complex client situations to meet goals and objectives
  • Develop work plans and coordinate daily fieldwork and project team efforts
  • Handle data analysis, interpretation, and process design interviews for clients
  • Communicate with client management such as C-suite client leadership
  • Monitor client expectation scope on generated results’ delivery
  • Measure project progress, client benefits and budget expectation achievement through proprietary tracking tools
  • Handle proposals and business development calls with partners and senior managers
  • Manage, develop, and mentor staff to assess engagement performance and year-end reviews
  • Attend regular networking events and training seminars
  • Conform to professional standards and strict client confidentiality
  • Lead consulting and client personnel to determine, quantify, execute and measure improvement initiatives
  • Undertake individual commissions of work for internal or external clients, working solely or as part of a team, often leading or steering the project team
  • Reviewing the work of and guiding/mentoring junior engineers and technologists

OTHER INFORMATION:

• • This is a full time role
  • 9.30am – 6.00pm

• Location:
  • Pune, Mumbai, Delhi or Bangalore, India