Outsourced contact centre solutions

Contact Centre Services

From apps, web, social and email to text and phone, we provide an optimised and seamless interface with consistent tone and response times across the board. 


Powerful solutions tailored to you

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Inbound Contact Centre

Innovative, bespoke inbound solutions including complaint and inquiry handling, technical support, market research and call answering. 

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Outbound Contact Centre

Providing clients with expert outbound solutions on time and within budget through debt management, lead generation, market research, appointment scheduling, campaign management and third party verification.

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Web Enabled Services

Continuing the conversation online through web enabled services by offering a unified omnichannel approach to customer service across all channels including social media, email, and website.

Talk to us about our contact centre services today​

Want to find out more? We would be happy to discuss your organisation’s challenges and how Parseq’s solutions could quickly provide you with real value.