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Back office efficiency can help water retailers succeed on the open market

As the market matures, water retailers that can streamline the back office and deliver exceptional customer experience will stand out from the crowd, argues Parseq’s Craig Naylor-Smith  The open water market is now over a year old, but it’s fair to say a lack of awareness and engagement from potential ... Read more

By | 2018-08-14T10:50:16+00:00 August 1st|Uncategorized|Comments Off on Back office efficiency can help water retailers succeed on the open market

Parseq steps up for children’s hospice

Two team members from Rotherham-based BPO Parseq and their trusty canine companion have raised £4,615.63 for Bluebell Wood Children’s Hospice by hiking 50 kilometres each over the last month. Craig Naylor-Smith, managing director of Parseq’s Finance & Administration division, Mick Gott, a warehouse manager in Parseq’s facilities support team, and ... Read more

By | 2018-08-10T07:44:35+00:00 July 26th|Uncategorized|3 Comments

Career progression with Oliver Jobling

Recruitment Consultant, Oliver Jobling, joined our Parseq Sunderland team in September 2014. Here he talks about his journey at Parseq and shares his top tips for career progression. Oliver started out as an Outbound Sales Advisor and soon became a strong agent. This was down to his ever-increasing strength of ... Read more

By | 2018-07-18T12:21:24+00:00 July 18th|Uncategorized|0 Comments

Hands on: Tackling Yorkshire’s skills challenge from the inside

If Yorkshire is going to tackle its skills shortage, regional firms shouldn’t overlook the value of upskilling workers from entry level, argues Parseq’s Craig Naylor-Smith. Yorkshire is grappling with a skills shortage, driven by factors such as an aging workforce, the emergence of increasingly specialised job roles and talent from ... Read more

By | 2018-08-14T11:13:54+00:00 July 12th|Uncategorized|0 Comments

A qualification for our Future Leaders

Here, we check in with Future Leader, Charlie Gillman, to gain more of an understanding around the level 3 qualification in team leadership that our new development programme provides. Charlie has been with Parseq since January 2017 and is currently a seconded Team Manager. How did you find the interview ... Read more

By | 2018-06-29T11:25:15+00:00 June 29th|Uncategorized|0 Comments

Document Manager Awards 2017 Finalist

Parseq has reached the finalist position for the Document Manager Awards 2017 in not one but two categories; Company of the Year and BPO/Outsourcing/Bureau Business of the Year. Now in their 11th year, the Document Manager Awards showcase, recognise and reward document management solutions that encompass imaging, data capture, content ... Read more

By | 2018-08-10T13:18:07+00:00 September 20th|News, Uncategorized|Comments Off on Document Manager Awards 2017 Finalist