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PARSEQ TO OPEN SECOND SITE IN SUNDERLAND AND CREATE 450 JOBS

Following a period of significant growth through contract expansion and new deals, Parseq has announced further investment in its Sunderland operation that will generate 450 jobs. Located at Doxford International Business Park, the new 36,000 sq. ft 900 seat call centre, will sit alongside Parseq’s existing operation in Sunderland, which ... Read more

By | 2018-05-24T21:25:44+00:00 October 24th|Financial Services, Legal, News, Telecommunications, Utilities|Comments Off on PARSEQ TO OPEN SECOND SITE IN SUNDERLAND AND CREATE 450 JOBS

The Pulse: There’s one thing installing smart meters, but what about getting households to use them?

By Graham Stein, Managing Director, Parseq. To date a few million smart meters have been installed with an estimated 50 million still to go. To meet the government targets installation rates are set to rapidly increase over the next couple of years. Unsurprisingly therefore, smart metering is a hot topic. ... Read more

By | 2016-08-25T15:00:19+00:00 August 25th|News, Utilities|Comments Off on The Pulse: There’s one thing installing smart meters, but what about getting households to use them?

Football’s coming home to Parseq

Football-mad staff at Parseq, the leading provider of multi-channel business services, have kicked of their first match of the season by taking on energy company, EDF Energy at the Stadium of Light in Sunderland. The friendly was won by Parseq’s client EDF Energy, the UK's largest producer of ... Read more

By | 2016-07-19T11:26:02+00:00 July 19th|Utilities|Comments Off on Football’s coming home to Parseq

Parseq Awarded Additional Contract with Centrica

Parseq has secured a five-year contract with the UK’s largest energy supplier Centrica to handle its incoming mail; nearly 20,000 items each month. Building on its existing contact centre relationship it won a competitive tender to manage and digitally index correspondence including legal, financial documentation, cheque processing, general correspondence and ... Read more

By | 2014-09-02T14:28:07+00:00 September 2nd|News, Utilities|Comments Off on Parseq Awarded Additional Contract with Centrica