By Craig Naylor-Smith, Managing Director, Parseq. The UK’s financial services businesses continue to operate in a challenging environment. On top of working in a highly regulated and increasingly competitive sector, firms must navigate significant uncertainty post-Brexit and keep pace with an ongoing shift towards greater digitalisation. The pandemic has also ... Read more
By Craig Naylor-Smith, Managing Director, Parseq. Many businesses are still engulfed by high volumes of inbound mail whether that be a myriad of paper or digital documents. This could be customer correspondence, application forms, invoices, statements or payments to name just a few, but it’s the handling of such magnitude ... Read more
Business process outsourcer (BPO) Parseq has successfully achieved continued PCI compliance, one of the first remote PCI DSS assessments conducted by global cyber security and risk mitigation experts, NCC Group, during the global pandemic. Parseq provides critical payments and payroll services to the UK’s biggest banks and financial institutions and, ... Read more
Business process outsourcer (BPO) Parseq has strengthened its senior team as it forecasts its revenue will increase by 30% over the next 12 months. Dey Wilson joins Parseq as head of finance, bringing more than 20 years of accountancy, finance and management experience to the South Yorkshire headquartered firm. Prior ... Read more
By Craig Naylor-Smith, Managing Director, Parseq. Transformation of the payments industry has been radical over the past decade. Technological innovation and regulatory change have created an enormous market shift where we’ve been witness to the introduction of Open Banking, PSD2 and Strong Customer Authentication. Subsequently, the payment methods now made ... Read more
Parseq has secured a contract with thinkmoney to provide cheque processing services to its Personal Account customers. thinkmoney offers a unique current account service that helps its customers to budget more effectively. The account ‘ring fences’ enough income to ensure that customers’ bills are paid each month. Remaining funds are ... Read more
Every now and then a news story appears which claims the death of cheque usage is only a hare’s breath away. Yet, here we are in 2016 and not only are cheques still being used in their millions - 700 million to be precise, but technology and Government legislation is ... Read more
Parseq has won Best Finance and Accounts Outsourcing Team for its work with SABMiller, one of the world’s largest brewers, in the 2014 National Outsourcing Association (NOA) Professional Outsourcing Awards. The rapidly growing BPO was brought in to reverse unacceptable debt levels at SABMiller’s subsidiary Miller Brands UK in 2006. ... Read more