24October

PARSEQ TO OPEN SECOND SITE IN SUNDERLAND AND CREATE 450 JOBS

Following a period of significant growth through contract expansion and new deals, Parseq has announced further investment in its Sunderland operation that will generate 450 jobs. Located at Doxford International Business Park, the new 36,000 sq. ft 900 seat call centre, will sit alongside Parseq’s existing operation in Sunderland, which currently employs more than 1,300

• Posted by Sarah Learoyd  Posted on 24 Oct  0 Comments
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09August

thinkmoney Appoints Parseq for Cheque Processing

Parseq has secured a contract with thinkmoney to provide cheque processing services to its Personal Account customers. thinkmoney offers a unique current account service that helps its customers to budget more effectively. The account ‘ring fences’ enough income to ensure that customers’ bills are paid each month. Remaining funds are loaded onto customers’ thinkmoney cards

• Posted by Sarah Learoyd  Posted on 09 Aug  0 Comments
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29April

The Voice – Does your customer service live up to digital age expectations?

By Stephen Pryce, Business Director for Financial Services, Parseq. The digital age has sped everything up. We do our shopping online and it arrives the next day, we manage our personal banking at the flick and a swipe of a smartphone app and in turn we expect customer service to be immediate too. Gone are

• Posted by Amy Kenny  Posted on 29 Apr  0 Comments
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29April

The Pulse: Cheque out the new changes

By Craig Smith, Managing Director of Finance & Administration, Parseq. Every now and then a news story appears which claims the death of cheque usage is only a hare’s breath away. Yet, here we are in 2016 and not only are cheques still being used in their millions – 700 million to be precise, but

• Posted by Amy Kenny  Posted on 29 Apr  0 Comments
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01December

2016: The year Europe secures its place as the best in the world for data security

Niall Andrews, chief information officer of Parseq, explores why he believes 2016 will be the year a definitive answer is provided to the question frequently posed by businesses globally – where are the strongest data management credentials, Europe or Offshore? Data security has always been a hot topic, but never more so than in recent

• Posted by Sarah Learoyd  Posted on 01 Dec  0 Comments
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05September

Parseq wins Best Finance and Accounts Outsourcing Team 2014

Parseq has won Best Finance and Accounts Outsourcing Team for its work with SABMiller, one of the world’s largest brewers, in the 2014 National Outsourcing Association (NOA) Professional Outsourcing Awards. The rapidly growing BPO was brought in to reverse unacceptable debt levels at SABMiller’s subsidiary Miller Brands UK in 2006. Parseq’s credit management policy introduced

• Posted by admin  Posted on 05 Sep  0 Comments
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