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Category: News

20September

Document Manager Awards 2017 Finalist

Parseq has reached the finalist position for the Document Manager Awards 2017 in not one but two categories; Company of the Year and BPO/Outsourcing/Bureau Business of the Year. Now in their 11th year, the Document Manager Awards showcase, recognise and reward document management solutions that encompass imaging, data capture, content management and end-to-end solutions that
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14September

Call Centre & Customer Services Summit 2017

We’re attending the Call Centre and Customer Services Summit 2017 which is taking place on the 18th and 19th of September at the Hilton, Manchester Deansgate Hotel. The event is a highly-focused networking community consisting of one-to-one meetings, valuable networking opportunities and an insightful seminar programme. Customer satisfaction: the state of the nation will kick
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05September

Shortlisted for Outsourcing Partnership of the Year

Parseq and Hive have been shortlisted for Outsourcing Partnership of the Year at this year’s European Contact Centre & Customer Service Awards (ECCCSA) 2017. The ECCCSA awards are the largest and longest running awards in the customer contact industry, recognising organisations that are leading the way in delivering exceptional service to their customers. This year
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23August

Hallmarking a Decade of Partnership, Parseq and Top Image Systems Expand Joint SaaS Business with New Contract

Enhanced Accounts Payable and Multichannel Services Leveraging TIS eFLOW® Platform Contribute to Parseq’s UK Market Leadership  Tel Aviv, Israel / Plano, Texas and Rotherham, UK – August 2017 – Top Image Systems Ltd., (NASDAQ: TISA), a global innovator of intelligent content processing solutions, and Parseq, one of the leading business process outsource service providers in
  • Posted by Parseq  Posted on 23 Aug  0 Comments
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31July

New Head of Client and Business Development joins Parseq’s Finance & Administration division

Harvey Hieke joins Parseq’s Finance & Administration division as their new Head of Client and Business Development. Harvey brings with him over 29 years in the BPO industry and forms part of the senior leadership team working alongside Managing Director, Craig Naylor-Smith. With an impressive track record of working with leading blue-chip organisations across financial
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24July

Looking for a new career challenge? Parseq are recruiting for 300 new staff

Are you looking for a new challenge in your career and do you have a passion for customer service or sales? If so, Parseq could have the ideal role for you. The multi-channel services provider is recruiting for 300 new members of staff at their Glasgow office. They are looking for customer service and sales
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18May

Iain Gibson Wins Contact Centre Manager of the Year at National Awards

At this year’s UK National Contact Centre Awards, Iain Gibson, Client Operations Manager based at our Glasgow office scooped gold for Contact Centre Manger of the Year. An outstanding achievement that met with equal celebrations at the gala dinner on the 16th May. The awards recognise those individuals and teams in our industry who are
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25April

Lee Dodge hits 5 years’ service for Finance & Administration

Lee Dodge is one of our agents in Finance and Administration and he’s spent the last five years helping to improve operational efficiency for our clients. He does this through accurate data capture, payment processing and batching duties for a range of clients with varying specifications. As one of our long service achievers that makes
  • Posted by Parseq  Posted on 25 Apr  0 Comments
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21April

Bringing a little Easter joy

Big thank you to our Sunderland teams for their cracking Easter fundraising efforts. By holding a number of Easter activities across the site including cake stalls, a game of naming the teddies, dress down and guessing the eggs in the jar competition, they managed to raise enough funds to bring a little Easter joy to
  • Posted by Parseq  Posted on 21 Apr  0 Comments
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04April

Shortlisted – UK National Contact Centre Awards 2017

We’re delighted that our very own Iain Gibson has been shortlisted in the UK National Contact Centre Awards for Contact Centre Manager of the Year. Iain is an Operations Manager based in our Glasgow office and has worked for Parseq for over three years. He leads a large team of circa 200 people where he
  • Posted by Parseq  Posted on 04 Apr  0 Comments
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