A focus on payment allocation automation will help water retailers improve their cashflow

With water retailers facing a mounting volume of deferred or unpaid bills from business customers, a focus on improving payment allocation can help them keep their cashflow healthy, argues Parseq’s Managing Director Craig Naylor-Smith. Bad debt in the water retail sector Water retailers are facing a greater risk of bad ... Read more

By |2021-06-11T08:06:39+00:00June 10th|News, Utilities, Viewpoint|Comments Off on A focus on payment allocation automation will help water retailers improve their cashflow

Parseq supports Mental Health Awareness Week 2021

We’re proud to support the Mental Health Foundation on Mental Health Awareness Week, taking place between 10-16th May 2021. This year’s theme is nature and how forming a connection to the natural world can hugely benefit our overall mental health. Our Mental Health First Aiders would like to share some ... Read more

By |2021-05-14T14:38:54+00:00May 12th|News|Comments Off on Parseq supports Mental Health Awareness Week 2021

Partnerships will be key to driving transformation

By Craig Naylor-Smith, Managing Director, Parseq. The UK’s financial services businesses continue to operate in a challenging environment. On top of working in a highly regulated and increasingly competitive sector, firms must navigate significant uncertainty post-Brexit and keep pace with an ongoing shift towards greater digitalisation. The pandemic has also ... Read more

By |2021-02-18T11:00:38+00:00February 18th|Financial Services, News, Viewpoint|Comments Off on Partnerships will be key to driving transformation

Transformation a priority for majority of UK C-suite in 2021

82% of UK executives are planning transformation projects in the next 12 months New technology, customer experience and L&D for staff are the most popular areas for executives reinvesting capital unlocked through increased efficiency in 2021 Four in five UK executives (82%) are planning to transform their business in the ... Read more

By |2020-12-07T15:10:47+00:00December 7th|News, Viewpoint|Comments Off on Transformation a priority for majority of UK C-suite in 2021

Parseq wins award for excellence

Business Process Outsourcer (BPO) Parseq won the Company to Watch for Excellence in the Industry Award at last night’s Global Sourcing Association’s (GSA) Professional Awards ceremony. The GSA judges showcased Parseq as a leading example of strategic sourcing excellence. Its exemplary model to client partner relationships were upheld as delivering ... Read more

By |2020-11-13T16:34:38+00:00November 13th|Awards, News|Comments Off on Parseq wins award for excellence

Digital mailroom solutions that improve operational efficiency and data visibility

By Craig Naylor-Smith, Managing Director, Parseq. Many businesses are still engulfed by high volumes of inbound mail whether that be a myriad of paper or digital documents. This could be customer correspondence, application forms, invoices, statements or payments to name just a few, but it’s the handling of such magnitude ... Read more

By |2020-11-11T15:57:42+00:00November 10th|Financial Services, News, Viewpoint|Comments Off on Digital mailroom solutions that improve operational efficiency and data visibility

Community spirited Rotherham business Parseq saves Bluebell Wood thousands

A community spirited Rotherham business has helped Bluebell Wood Children’s Hospice save thousands of pounds thanks to a kind-hearted gesture. The charity approached Parseq – a Rotherham based Business Process Outsourcer - for a quote on bulk document scanning as it moves to a more digital storage model. But the firm, ... Read more

By |2020-10-28T09:16:45+00:00October 28th|News|Comments Off on Community spirited Rotherham business Parseq saves Bluebell Wood thousands

Parseq shortlisted for Best Overall Company Response to COVID-19

Business process outsourcer (BPO) Parseq has been shortlisted for the Global Sourcing Association’s (GSA) Professional Awards for Best Overall Company Response to COVID-19. It was essential that Parseq’s operations could continue when the UK entered lockdown in March 2020. The company provides critical payments and payroll services to the UK’s ... Read more

By |2020-10-02T08:08:31+00:00October 2nd|Awards, News|Comments Off on Parseq shortlisted for Best Overall Company Response to COVID-19

Back office innovation is key to supporting vulnerable customers amid Covid-19

Rethinking how payments are allocated through back office innovation can help utilities improve their customer experience and avoid reputational damage when supporting vulnerable customers in the wake of Covid-19, argues Parseq’s Craig Naylor-Smith. The last few months have been a testing time for utility companies. Providers have been praised for ... Read more

By |2020-09-16T14:45:09+00:00September 16th|News, Utilities, Viewpoint|Comments Off on Back office innovation is key to supporting vulnerable customers amid Covid-19

Parseq accredited as real Living Wage Employer

Business process outsourcer (BPO) Parseq has been officially recognised as a real Living Wage Employer. The real Living Wage commitment guarantees that all employees at Parseq will receive a minimum hourly wage of £9.50 in the UK or £10.85 in London. This is significantly higher than the government living wage ... Read more

By |2021-05-04T08:02:49+00:00September 9th|News|Comments Off on Parseq accredited as real Living Wage Employer
Go to Top