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Parseq continues team expansion with senior appointment

South Yorkshire-based business services and IT provider Parseq has strengthened its senior team as it targets further growth. Gordon MacKinnon has been appointed as Director of Growth and Client Services. A qualified banker, he spent the first 20 years of his career in the financial services sector, before transitioning to the business process outsourcing (BPO) […]

My journey at Parseq: meet Jana Samochinova

Jana Samochinova

The quality of our solutions and services is all down to the talent, commitment, and dedication of our team members. This week, we were lucky to speak with one of those amazing individuals, Jana Samochinova, Solutions Consultant in our solutions team in Hellaby. Since joining the company more than four years ago as an agent, […]

Parseq partners with ServiceNow

Parseq partners with ServiceNow

Get results faster. We’ve teamed up with  ServiceNow – the global leader in cloud-based AI workforce automation solution. By combining our digital transformation and sector expertise with ServiceNow’s technology, we’ll be able to help our clients unlock even more ways to: 🤖 Streamline manual processes 🎯 Drive efficiencies 🕔 Empower their teams to spend more of […]

Jitterbit partnership

Jitterbit partnership

We’ve teamed up with powerful cloud-based integration platform  Jitterbit  to make it easier than ever for our clients to optimise their data connectivity and deliver more saleable back-office systems.   Jitterbit’s cutting-edge cloud-based integration system enables businesses to effortlessly gather information from disparate parts of their organisation into one central place, and to harness it to automate […]

Parseq kicks off 2024 with double appointment

Emma Fulker - Keith Wright

South Yorkshire-based business services and IT provider Parseq which has an office in Runcorn / Lisburn has expanded its senior leadership and account management teams with two new hires. Keith Wright has been appointed as Group Operations Director, bringing with him 35 years of operational experience in document management and business process outsourcing (BPO). He […]

Atlassian global platinum partner announcement

Atlassian platinum partnership

It’s official, we’re a platinum partner with  Atlassian! And that is across the globe.  Atlassian builds tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned.  We take their software genius and support our clients with consultancy scoping, analysis, solution design and implementation as well as […]

How to implement a Digital Mailroom

how to implement a mailroom

Many businesses are overwhelmed  by high volumes of inbound mail, whether that be physical paper documentation, or digital such as customer enquiries, complaints, application forms, invoices, statements or payments. Manual processes that are time consuming, labour intensive and often subject to human error, prolonging the period in which data can become accessible and slowing productivity. […]

How to automate invoice processing for enhanced business efficiency

How to automate invoice processing for enhanced business efficiency

In today’s fast-paced business environment, optimising operational processes is key to staying competitive and up to date with the advancing world of technology. One area where automation is making a significant impact is invoice processing. In this article, we will delve into the world of automated invoice processing, its benefits, and how businesses can implement […]

Our 9th annual conference

digital transformation

Exploring new payment paradigms through digital transfomation Come and join us at our 9th annual cheque digitisation conference in early October at the RSA in London where we will explore new payment paradigms through digital transformation. Digital transformation in payments is rightly a top priority. Businesses and financial institutions are striving to improve service quality, […]

AI and automation? Think wellbeing

AI and automation

Craig Naylor-Smith, CEO, Parseq. Getting hit by a flurry of ‘out of offices’? Summer holiday season is here. Team members are rightly taking time away from their desks, and for Yorkshire’s management teams, this period can be an annual reminder of the importance of capacity planning. In some cases, departments may be struggling to process […]