IT Solutions Director
James is responsible for the scope, design, build and implementation of solutions for clients. He has over 15 years’ experience within Business Process Outsource (BPO) services.
He translates strategy into effect through innovation in a range of sectors including financial, utilities, not for profit, legal, telecoms, local and central government.
James has an in-depth understanding and application of enhanced automation, machine learning and artificial intelligence. He works with multiple clients through a consultancy approach to develop the right bespoke solution for their business needs.
He leads the projects, IT and solutions teams at Parseq which ensures a seamless transition to improved services for new and existing clients.
He is also a winner of the National Outsourcing Award for Innovation of the Year 2014.