Our Heritage

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Our Heritage2018-10-19T10:20:22+00:00

Our Heritage

With a heritage of over 40 years within the BPO arena, Parseq brings a wealth of experience and expertise to every relationship. This heritage comes from a select and considered number of business acquisitions that are the foundations of who we are today.

The Journey So Far

Parseq was formed in 2010 following the merger of two leading BPO providers, Documetric and Avance Group. This coming together of well-established front and back office businesses formed a platform to develop the redefined BPO offer that Parseq provides today.

To further strengthen our proposition, Parseq acquired The Panther Group in 2013, which included Pell & Bales (market leading charity telephone fundraisers) and Spokenfor (commercial contact centre).

And more recently in 2014 the group acquired 2Touch (commercial contact centre) and Pure (telephone fundraisers).

Now with deep domain expertise across a broad portfolio, our strategy is to grow the business by focussing first and foremost on our existing clients to generate customer intimacy and drive continual service improvements.

The infographic below visualises our journey so far.

To find out how we might help or for a copy of our brochure please contact us, we’d love to hear from you.