Business process outsourcer (BPO) Parseq has made three senior appointments within its client service and business development teams to capitalise on a string of new contract wins. This year the South Yorkshire-based company has already added nine clients to its roster and invested more than £325,000 in new technology, software ... Read more
Water utilities must cover all their customer experience bases ahead of WaterworCX if they’re going to measure up to the standards set in competitive markets, argues Craig Naylor-Smith. We’ve now passed the first, highly anticipated milestone of PR19. Water companies submitted their business plans to Ofwat at the start of ... Read more
A remarkable on-going achievement from Parseq’s 25-year-old management accountant, George Hill. After three years of hard work and dedication, George is now only one exam away from qualifying as a CIMA chartered accountant (Chartered Institute of Management Accountants). Previously, George gained an Accounting and Financial Management BA (Hons) at Sheffield ... Read more