Monthly Archives: August 2018

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Parseq sells contact centre division following successful turnaround

Parseq, the international business process outsourcing firm, has announced the sale of its contact centre division to Scotland-based customer services outsourcer, Kura Group. The terms of the sale, which follows a successful turnaround of the business led by its Executive Chairman and CEO Rami Cassis, are undisclosed, but the deal ... Read more

By |2018-11-02T11:03:53+00:00August 22nd|News|Comments Off on Parseq sells contact centre division following successful turnaround

Back office efficiency can help water retailers succeed on the open market

As the market matures, water retailers that can streamline the back office and deliver exceptional customer experience will stand out from the crowd, argues Craig Naylor-Smith  The open water market is now over a year old, but it’s fair to say a lack of awareness and engagement from potential business customers ... Read more

By |2018-11-02T11:04:15+00:00August 1st|Utilities, Viewpoint|Comments Off on Back office efficiency can help water retailers succeed on the open market