Monthly Archives: March 2018

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PR19: When customer service is under the microscope and why water utilities can’t afford to forget their back office

The results of Ofwat’s upcoming price review, PR19, will put the water sector under the microscope at a time when it is already the subject of intense scrutiny. The industry has become a political lightning rod, with criticism of everything from the prices water companies charge to the transparency of ... Read more

By |2018-08-14T11:24:32+00:00March 20th|News|Comments Off on PR19: When customer service is under the microscope and why water utilities can’t afford to forget their back office

National Apprenticeship Week 2018 – what’s all the fuss about?

National Apprenticeship Week (#NAW2018) provides a great opportunity to celebrate the value apprentices bring. Amelia Broughton joined Parseq last year as a marketing apprentice and is studying towards a digital marketing qualification. In just six months she’s been immersed in Parseq’s marketing campaigns and has a flare for all things ... Read more

By |2018-08-10T08:08:14+00:00March 9th|News|Comments Off on National Apprenticeship Week 2018 – what’s all the fuss about?