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Archive for January 2018


Parseq kicks off 2018 with quadruple contract win

Parseq, the business process outsourcer has started the year on a high, securing four new contracts for its Finance and Administration division worth £1.8 million. To support the significant growth, the business has invested £275,000 in new technology, software and onsite upgrades, with plans to raise its headcount of specialist staff by 15. The company’s
  • Posted by Parseq  Posted on 29 Jan  0 Comments
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A challenging year ahead for UK brands, customer experience will be key

Graham Stein, managing director of Parseq’s Contact Centre division, looks at some of the challenges facing brands in 2018 and how exceptional customer experience can help address them.   2018 is shaping up to be another tough year for brands. A shifting political, technological and regulatory landscape is challenging UK businesses in every sector to re-evaluate
  • Posted by Parseq  Posted on 19 Jan  0 Comments
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