Team manager, Donna Bonser, has become the first member of Parseq’s finance and administration team to gain Black Belt status through the firm’s investment in Six Sigma training. And she’s not stopping there – she plans to go all the way to the top and become a Six Sigma Master Black Belt. Bonser, who has

In this month’s Spotlight On interview we speak to Improver, Elaine Ross. Based at our Glasgow office, Elaine is a team manager and a self-confessed people person who loves nothing more than being in the hustle and bustle of a contact centre. Find out why it’s a colleague that Elaine is most proud of, why

Parseq, a leading business services provider, has joined a partnership between Barclays and the British Heart Foundation (BHF) to train 16,000 individuals in lifesaving CPR. Barclays’ #16in16 campaign aims to provide vital CPR training to more than 16,000 of its partners’ staff. The campaign follows on from Barclays’ 10in10 campaign which saw the bank train