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Archive for October 2015


To blend or not to Blend?

In part one of our features on market insight, Ally Gray, head of business information and planning for contact centres at Parseq explores the question faced by many businesses when reviewing outbound and inbound communication strategies – should you keep campaigns separate or should you blend to achieve the best return on investment? For many
  • Posted by Parseq  Posted on 12 Oct  0 Comments
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