Customer Acquisition Services
When the goal is to increase market share and sales our acquisition services are a solid place to start. Highly regulated and multichannel they can improve your sales conversions, speed of response, brand engagement and overall recall. You can use them standalone or integrate them for a wider solution. Either way they are designed to give you a defined and measurable contribution to your new business strategy.
Voice
Our Voice services have three aims; (i) Increase the percentage of calls that convert to sales. (ii) Do so in the most cost efficient way. (iii) Give a great brand experience to the prospect.
Parseq offers both business-to-business (B2B) and business-to-consumer (B2C) sales solutions and our knowledgeable, friendly and professional customer acquisition advisors blend seamlessly in to your brand. We can acquire customers using multiple communication channels on both an inbound and outbound basis.
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Accuracy and speed are the fundamentals that drive our Mail services. We need to reach your customers before your competitors do.
Our scalable solutions act as an extension of your in-house team. We have over 28 years’ experience in processing a wide variety of application forms, across a range of industries We have the capability to process a vast quantity of forms in as little as a few hours, and have the flexibility to scale to any solution depending on your volume, time scale, or complexity requirements.
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Our 24/7 operation sends out up to 100,000 items per day with every item being quality checked. We treat your communication materials as your physical connection with your customer and therefore speed and quality is of paramount importance.
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Digital
Winning sales online is our focus. A slow response, unanswered query or an incorrect delivery can cost our client a sale. It’s all about right first time.
With our webchat services we give instant help and support to customers in real time. It helps maintain brand reputation and increase sales. It avoids customers bouncing off at key drop off points and helps secure conversions.
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We handle thousands of customer e-enquiries for our clients each month. These can range from payment queries through to dispute handling. A rapid response is key to ensuring we help withhold our client’s brand.
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We offer bespoke e-commerce and mail order solutions, monitored by our own Reporting Portal and Warehouse Management System to ensure 100% quality. We support clients in retail, e-commerce and mail order companies, financial services, automotive and FMCG.
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Other services you may be interested in
Retain
Our clients retain market share and maximise customer experience through our multi-channel customer retention services.
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Improve
Our clients stay focused on their core business and reduce operational costs by using our business improvement services.
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To find out how we might help or for a copy of our brochure please contact us, we’d love to hear from you.