Working at Parseq
So in summary our company has three functions: To Acquire, to Retain, To Improve. It’s an important differentiation. Because each function takes a particular type of personality and skill. You can find out more about how we match personalities with the skills required in each of these areas below. And if you see yourself as a match, check out our current vacancies, we’d love to hear from you.
Our Acquirers tend to be extroverts. They enjoy working to targets and thrive under pressure.
They help clients increase market share and sales with our range of highly regulated multi-channel customer acquisition services. These include:
Outbound / Inbound Sales
Applications and Forms Processing
Pick, Pack and Fulfilment
Our Retainers like sorting out problems and helping people. They are natural listeners and have bags of empathy and understanding.
They help clients retain market share and maximise customer experience through our multi-channel customer retention services. These include:
Inbound Customer Service
Inbound Mail Management
Outbound Correspondence Handling
Our Improvers are analytical and detailed by nature. They enjoy learning about how things work and developing systems and processes to make them work smarter.
They help clients stay focused on their core business and reduce operational costs by using our business improvement services. These include:
Archive Scanning and Indexing
Online Image Repository
As you can see, we choose our people based on whether we think your personality is a natural fit for the job.
But that’s not to say you can’t develop your skills over time. If you see yourself as another type and you’re successful in your training, you can grow and develop yourself further. The sky is the limit at Parseq.