Working at Parseq

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Working at Parseq2018-09-19T13:45:44+00:00

Working at Parseq

Parseq provides different services to help our clients acquire new customers, retain their existing customers and/or improve how efficiently they run their companies. So if you come to work with us, you will either be helping clients to acquire or retain customers or improve how they work.

So in summary our company has three functions: To Acquire, to Retain, To Improve. It’s an important differentiation. Because each function takes a particular type of personality and skill. You can find out more about how we match personalities with the skills required in each of these areas below. And if you see yourself as a match, check out our current vacancies, we’d love to hear from you.

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Decender-Acquire-smallAcquire

Our clients increase market share and sales with our range of highly regulated multi-channel customer acquisition services. These include:

Voice


Outbound / Inbound Sales


Mail


Applications and Forms Processing


Pick, Pack and Fulfilment


Digital


Webchat


e-Enquiry Handling


e-Fulfillment

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Retain

Our clients retain market share and maximise customer experience through our multi-channel customer retention services. These include:

Voice


Inbound Customer Service


Mail


Inbound Mail Management


Outbound Correspondence Handling


Order Fulfilment


Digital


Webchat


e-Fulfilment


e-Correspondence

As you can see, we choose our people based on whether we think your personality is a natural fit for the job. 

But that’s not to say you can’t develop your skills over time. If you see yourself as another type and you’re successful in your training, you can grow and develop yourself further. The sky is the limit at Parseq.