The Journey So Far
Parseq was formed in 2010 following the merger of two leading BPO providers, Documetric and Avance Group. This coming together of well-established front and back office businesses formed a platform to develop the redefined BPO offer that Parseq provides today.
To further strengthen our proposition, Parseq acquired The Panther Group in 2013, which included Pell & Bales (market leading charity telephone fundraisers) and Spokenfor (commercial contact centre).
And more recently in 2014 the group acquired 2Touch (commercial contact centre) and Pure (telephone fundraisers).
Now with deep domain expertise across a broad portfolio, our strategy is to grow the business by focussing first and foremost on our existing clients to generate customer intimacy and drive continual service improvements.
The infographic below visualises our journey so far.
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