We're a business of people driven to add value and processes designed to reduce costs for our clients. Our flexible, agile and expert approach to front and back office services has enabled us to forge strong relationships with some of the UK's leading brands over the past 30 years.
At Parseq we understand that when a business seeks a BPO partner to help manage, streamline or grow its business, it needs to feel assured that this is exactly what will happen when their businesses engage.
This requires a great amount of trust and business alignment. For our clients, trust falls out of our ability to align our people to act as their brand champions, our technology to bring them business intelligence, our agility to respond to their business needs or our vigilance to ensure a secure environment for their business data and transactions.
Trust and business alignment are the foundations of our business, and is what we believe enables us to set ourselves apart from our peers. With our breadth of front and back office services, coupled with our approach to client relationships, we are redefining business process outsourcing.
Browse our site to learn how we support our clients and how we could support you.
We have ability to respond quickly and adapt to client demands and market forces, with confidence and immediacy.
We are trusted to engage with our customer¹s customers directly to:
We are able to meet client requirements effectively and efficiently whether they are a global blue chip organisation or a niche UK based SME and whether we provide a single point service or a complete end to end outsourced service.
We have the infrastructure, people and resources to continually improve services and take our customers on a journey either within a service line or across service lines, linking back office processing with Contact Centre Services in order to provide holistic solutions to our customers problems.
We have a consistent and loyal community of valued and trusted individuals who are passionate about delivering excellence, and who will go the extra mile to support customer requirements.
We have innovation and continuous improvement top of mind and are committed to developing joined-up and seamless technology and processes to drive value for our customers and provide intelligence that enables better decision making.
We exceed external and third party audit standards and have robust DR and BCP rigour in place to, as far as possible, guarantee the service provided to our customers.